By placing this order, you are agreeing to our
Terms and Conditions
DELIVERY INFORMATION
Due to Public Holidays, please allow for delays in dispatch and delivery throughout the Holiday period. We're working to deliver to you as quickly as we can and appreciate your patience.
Standard Shipping - FREE for orders over $100 or $10 for orders under $100.
| Location | Estimated Delivery Time |
| North Island | 5 - 8 Business Days |
| South Island | 7 - 10 Business Days |
Express Metro Shipping - $20 for all orders (currently unavailable)
| Location | Estimated Delivery Time |
| Metro Locations | 1 - 3 Business Days |
Delivery Times
Orders are shipped on business days (excluding weekends and public holidays). Please allow extra time for dispatch during sale periods.
Standard Shipping
nz.tommy.com offers free standard shipping to New Zealand on all orders of NZD$100 or more. For orders below NZD$100, a shipping rate of NZD$10 applies. All orders are shipped via DHL, with final delivery handled by Aramex.
To track your order after dispatch, enter your DHL consignment # beginning AUEMMPVH on the DHL WebTrack Website. DHL has partnered with Aramex for deliveries within NZ. Once your order arrives in NZ an additional tracking number will become available within the details tab of your consignment on the DHL website. This number will start with MX and reference delivery by Aramex. This MX number can then be used to track your delivery within NZ via the Aramex NZ website. The DHL site will also continue to update the progress of your delivery.
Express Shipping - Currently unavailable. We hope to have this service active again soon and apologise for any inconvenience.
If you buy goods valued over $1000, you will have to pay duty and GST plus the IETF and MPI levy when the goods arrive in New Zealand. This also applies to separate orders purchased within the same week.
How do I track my order?
When we have dispatched your order, you will receive a shipping notification email with a link to the relevant partner carrier's website to track your order's progress. See above re service level tracking details and links.